Privacy Policy
Last updated: 2026-03-17
Information We Collect
We collect information you provide such as email, profile details, and usage data to operate the service.
How We Use Information
We use information to authenticate users, enable tutor discovery, process payments, and improve the platform.
Sharing
We do not sell personal data. Limited sharing may occur to deliver services or comply with legal obligations.
Data Retention
We retain data as long as needed to provide the service or as required by law.
Account Deletion
You can request deletion of your account and all associated data at any time by visiting our Account Deletion page.
Upon deletion, the following data is permanently and irreversibly erased:
- Profile information, photo, email, and phone number
- Subjects, qualifications, and tutor/student profiles
- Course listings and enrollments
- Chat messages and conversation threads
- Student requests, actions, and contact reveals
- Credit balance and all coin transactions
- Trusted devices and saved sessions
- Verification requests and account preferences
No data is retained. We do not keep backups, logs, or partial records after deletion. Any remaining credit balance or active enrollments will be forfeited and cannot be refunded or reinstated.
Your Choices
You can update your profile and manage your account at any time. See our Account Deletion page for instructions on permanently removing your data.
Contact
If you have questions, contact support via the help email listed on the platform.